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FAQ

What's in your soap?

Glycerin soap (100% Vegan)
Sorbitol, Propylene Glycol, Water, Sodium Stearate, Sodium Lauryl Sulfate, Sodium Lauryl Sulfate, Sodium Myristate, Sodium Cocoyl Isethionate, Glycerin , Glycerin Triethanolamine, Natural Fragrance Oils

Goat's Milk soap
Propylene Glycol, Sorbitol, Water, Sodium Stearate, Sodium Lauryl Sulfate, Goat's Milk, Sodium Myristate, Sodium Laurate, Triethanolamine, Tocopheryl Acetate, Titanium Dioxide, Yellow 5, Natural Fragrance Oils

Oatmeal soap (100% Vegan)
Propylene Glycol, Sorbitol, Water, Sodium Stearate, Sodium Lauryl Sulfate, Sodium Myristate, Avena Sativa (Oat) Kernel Meal, Silica, Triethanolamine, Titanium Dioxide, Natural Fragrance Oils

Where does this store ship from?

I'm lucky to live in INDIANA and be at the dead center of the shipping hub for the USA.

What is this store's return and exchange policy?

I do not take returns of my product (no one wants used soap!) If you are dissatisfied with the quality of the product OR if your soap is damaged in transit, please 1) take a picture and 2) email me at thegeek@geekyclean.com with "Product Issue" as the subject line. I will do my best to make you happy and get you Geeky Clean!

Do you accept orders placed outside of the US?

We sure do! I've done my best to create fair shipping prices based on international locations and packing materials. If there is a major difference in pricing when I go to ship your order, you may be contacted to review the order with revised shipping prices. Please note on international orders, there's a major jump in pricing should you exceed 20 lbs. I will always refund you should you be overcharged on shipping!

How long will it take to receive my order?

I pack and ship orders on MONDAY and THURSDAY. During holiday season (November- December) I will ship every day possible. Please be mindful of when you order and where you live. Items that are available for sale in the store are ready for shipping.

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks. (THIS IS NOT TYPICAL BUT I NEED TO COVER MY BUTT) You will receive a shipping confirmation and USPS tracking code via your email you provided at checkout.

Will you make me a custom soap?

I happily work with nerdy brides-to-be, gaming troops, game store owners, and more on a regular basis doing custom soap. A custom shaped soap stars at $75 just for the mold making process. Email me for a quote at TheGeek@Geekyclean.com and we'll chat.

Can you vendor at "insert Con name here"?

I'm actively looking to exhibit at cons! Keep in mind that I'm located in the mid-west, and my product is very heavy and expensive to move cross country. It's most likely not worth my time to come to Washington for a con with 250 people. If I can't attend, consider me for sending out coupons, charity auction donations, or business cards. Email me at TheGeek@geekyclean.com

You're sold out of "insert soap name"..when will it be back in stock?

I do inventory and restock on Mondays. Check back that day!

What is Storenvy?

This store is powered by Storenvy, an online store system and marketplace for people like bands, clothing companies, record labels, artists, nonprofits and everyone else who has ever needed an online store. Shoppers can purchase items from multiple stores from all over the world and check out in one step.

How do I pay for my order? Is it secure?

The Storenvy checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.

What if something is wrong with my order?

If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.